Shipping Policy
At toyszen.shop, we are committed to delivering your orders safely and on time. Please review our shipping policy below.
Shipping Locations
We currently ship across India only.
At this time, we do not offer international shipping.
Order Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Time
Standard delivery time is 4–7 business days, depending on your location.
Delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) are calculated and displayed at checkout.
Any promotional free shipping offers will be clearly mentioned on the website.
Cash on Delivery
available on selected pin codes.
An additional fee may apply and will be shown at checkout.
Order Tracking
Once your order is shipped, tracking details will be shared via SMS or email.
Customers can track their order using the courier partner’s tracking link.
Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time, please contact us for assistance.
In rare cases of lost shipments, we will investigate with the courier partner and provide a replacement or refund as applicable.
Incorrect Address
Please ensure that the shipping address and contact details are accurate at checkout.
We are not responsible for delivery failures due to incorrect or incomplete address details provided by the customer.
Contact Us
For any questions related to shipping, please contact us:
Store Name: toyszen.shop
Owner: Rajesh Sabhajit Pal
Email: toyzen27@gmail.com
Phone: +91 86558 85450
Address:
Sai Baba Nagar, Shiv Shakti Chawl,
Vaman Bhoir Road, Kandarpada,
Dahisar West, Mumbai, Maharashtra – 400068, India